Terms & Conditions

• Staff accounts are created by invitation from an employer. You may not use the service for a restaurant unless you have been invited to it.
• Keep your login credentials confidential. You are responsible for activity under your account. Tell us promptly if you suspect unauthorised access.
• You must be at least 16 years old and able to form a binding agreement to use the service.
• The information you provide (such as your display name) must be accurate.

When using frunt, you agree not to:

• Upload content you have no right to share, or content that is unlawful, abusive, or infringing.
• Attempt to access another restaurant's data, or any data you are not authorised to see.
• Probe, scan, reverse-engineer, or interfere with the service or its security.
• Use automated means to extract data beyond the features the product provides.
• Use the service to harass, defame, or harm others, or in breach of employment or data-protection law.

We may suspend or remove access that breaches these terms, to protect the service or other users.

• Restaurant content (documents, briefs, staff records, training, rotas) belongs to the restaurant that created or uploaded it, not to frunt. We process it on that restaurant's behalf as described in the Privacy Policy.
• frunt, its software, design, and the structured representations and training we generate from your content remain our intellectual property. You receive a limited right to use the service, not ownership of it.
• You grant us the rights needed to host, process, and display your content so we can provide the service.

We work to keep frunt available and reliable, but the service is provided on an “as is” and “as available” basis. We may update, change, or discontinue features. We may carry out maintenance that briefly interrupts access.

frunt helps managers prepare their team; it does not replace professional, legal, or food-safety advice. You are responsible for your own compliance decisions.

Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or for fraud). Subject to that, and to anything agreed in Part B, we are not liable for indirect or consequential loss, or for loss arising from your misuse of the service or from decisions you make based on it.

Your access ends when your employer removes your account, when your employer's subscription ends, or if you breach these terms. On termination, your right to use the service stops; how your data is retained or deleted is set out in the Privacy Policy.

When the Customer subscribes, these terms (together with the Privacy Policy and the Data Processing Agreement) form the agreement between the Customer and MGKCodes Ltd. The person accepting confirms they are authorised to bind the business.

Our Data Processing Agreement (DPA) governs this relationship as required by Article 28 UK GDPR, including security measures, the sub-processor list and change procedure, and assistance with data-subject requests. The DPA is incorporated into this agreement and is available on request from privacy@frunthospitality.com. The Customer is responsible for having a lawful basis to put its staff's data into the service and for informing its staff.

• Pricing is a flat monthly fee banded by the number of active staff seats, billed in advance. Archived staff are not counted as active seats.
• Fees are stated exclusive of VAT, which is added where applicable.
• Subscriptions renew automatically each period unless cancelled before renewal.
• 30-day confidence guarantee: if the Customer is not happy within the first 30 days, we will refund the initial payment on request — a net-zero trial.
• Fair-use limits may apply to very high processing volumes; we will discuss before any change to a Customer's plan.

Billing is handled by Stripe; frunt does not store full card details. Failure to pay may lead to suspension after notice.

• Either party may end the subscription at the end of the current billing period. The Customer can cancel from the billing portal.
• We may suspend or terminate for non-payment or material breach, after notice and a chance to fix it where reasonable.
• On termination, the Customer can request an export of its data for a reasonable period afterwards, after which content is deleted in line with the Privacy Policy retention schedule.
• Records the Customer must keep for compliance (such as training and attestation history) are retained per that schedule.

We provide the service with reasonable skill and care. Except as expressly stated, we give no other warranties. Subject to clause 5 and to liability that cannot be limited by law, our total liability to the Customer in any 12-month period is limited to the fees paid by that Customer in that period. We are not liable for indirect or consequential loss, lost profits, or loss of data beyond our duty to maintain reasonable backups.

We may update these terms. Material changes affecting the Customer will be notified by email or in the product before they take effect. Continuing to use the service after that constitutes acceptance.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except where mandatory local consumer law provides otherwise.

Questions about these terms: support@frunthospitality.com. Registered office: 96 High Street, Reigate, RH2 9AP.