Staff training & compliance for independent restaurants
Your team can stop asking you the same questions.
No sign-up. Everything in the demo is made up.
What ID do we accept for Challenge 25?
Challenge 25
If they look under 25, ask for ID. Accept a passport, a photocard licence or a PASS-marked card, and nothing else.
Source
Responsible Alcohol Service Policy · Challenge 25- Every answer names its source
- Allergen answers come from your matrix, or not at all
- Built on current FSA, ACAS and ICO guidance
What is frunt?
frunt turns your restaurant's own documents into answers your team can look up, training they can finish, and a dated record of who has done what. It uses artificial intelligence to read them, and every answer shows where it came from. Your documents are only used for your restaurant, never to train AI, and frunt only answers from the ones you've checked.
How it works
From a folder nobody opens to a team that knows it.
Most restaurants have some of their paperwork, some of it out of date, and very little of it in anyone's head. frunt starts from wherever yours is today and takes it the rest of the way.
Step 1: Complete
Know what you're missing, and get it drafted.
frunt checks what you have against the documents a restaurant like yours is expected to keep, shows you the gaps, and drafts the missing ones from what it already knows about your venue. You read the draft, change what's wrong, and adopt it. Nothing goes live on frunt's say-so.
Step 2: Correct
Checked, not just filed.
Every upload is read, classified and compared with what that kind of document should cover, then kept as a dated version. When something's wrong, frunt says so. Here it caught an allergen matrix it couldn't read, so it refuses allergen questions until the grid is fixed.
Step 3: Available
On every phone, for the people who need it.
You choose which roles see which documents. Staff find theirs in the frunt app, and when a document changes everyone has the new version, with the change on record.
Step 4: Understood
Anyone can ask, in plain words.
Staff ask frunt the way they'd ask you, and the answer comes from your own paperwork with the document it came from. Allergen questions are answered from your checked allergen matrix, or not at all.
Step 5: Proven
Trained, and you can prove it.
frunt turns your documents into short courses for each role, flags retraining when a document changes, and keeps a dated record of who has done what, ready to print as an inspection pack.
The inspection pack, as frunt prints it
The same sample venue's record, exactly as frunt exports it: each person's courses and document sign-offs, with dates.
Open the sample (PDF)
Where it lives
A dashboard for you. An app for your team.
You run frunt from a computer, in any browser. Your team gets the frunt app for iPhone and Android: answers before a shift, and short courses they can finish on their phone.
From your phone, today
Book in a minute.
Book a walkthrough or open an account from wherever you found us. You don't need anything to hand.
At a computer
Run it from the dashboard.
It runs in any browser. It's where your documents go in and courses go out, so it's made for a proper screen. Pick it up whenever you're next at one.
On your team's phones
The frunt app.
Staff look things up before a shift, finish their training and read the documents meant for their role. They join from an invite you send.
frunt on WhatsApp
Or just message it.
frunt has its own WhatsApp number. You and your team each link a phone once, then message it whenever you need something, and it answers from your restaurant's documents.
- Every reply ends with its sources and the date, so a screenshot passed on still shows where it came from and when.
- Allergen questions follow the same rule: your checked matrix, or no answer.
- Only numbers linked to your restaurant get answers from your documents, and there's nothing to install.
Not using frunt yet? Message frunt on WhatsApp with any questions you have before your walkthrough. Rather speak to a person now? Book the walkthrough.
See it on your own documents.
A walkthrough is a person taking you through frunt, on your restaurant's own paperwork. No slides, and no obligation.
Setting up
We set it up with you.
You don't need your paperwork sorted before you start. Sorting it out is part of what frunt is for.
Send us what you have.
PDFs, photos of the folder, the laminated sheet by the pass. However messy it is.
We work through it together.
frunt files it, flags what's missing and drafts the gaps, over a few short sessions rather than one long one.
You check it, and it's yours.
Nothing reaches your team until you've confirmed it. Then they get the app.
Your data
What happens to your documents.
You're trusting us with your restaurant's documents, so here are the facts. The full detail, down to every company involved, is in our privacy policy.
Stored in the EU, encrypted.
Your documents and records are kept in Ireland, and they're encrypted while stored and while being sent.
Kept apart from other restaurants.
The database itself keeps each restaurant's data separate, and your team only sees the documents you've chosen for their role.
Read by AI, never used to train it.
To read your documents and answer questions, their content goes to Anthropic (Claude) and OpenAI in the US, under UK data-transfer agreements. Staff certificates and right-to-work documents never go to AI at all.
We prepare. Only you approve.
When we set you up, our support account can upload and sort your documents but can't approve any of them, and anything it uploads is marked as ours. We remove it once you're set up.
Yours, on your instructions.
In data-protection terms your restaurant is the controller and we're the processor: we only use your data to do what you've asked. If you leave, your documents are deleted.
Registered with the ICO.
The ICO is the UK's data protection regulator, and our entry on its public register is ZC173549. Every company that handles your data is named in our privacy policy, and we tell you before we add one.
Why it matters
The allergen matrix on a clipboard is out of date the moment a supplier swaps an ingredient. frunt keeps the document, the training and the record moving together.
2.4M
UK adults with a confirmed food allergy.
FSA, Patterns and Prevalence of Adult Food Allergy, 2024
71%
of hospitality operators still handle allergen updates manually.
KAM & Polaris Elements, Managing Food Allergens and Intolerances in Hospitality, 2024
Unlimited
fines when an allergen failure reaches court. In the worst case, a manslaughter conviction.
FSA allergen guidance · R v Zaman, 2016
Who it's for
The independent restaurant manager who wears every hat.
You're running the place, often inside the same shift. There's no learning team and no spare afternoon to write training courses.
frunt is built for restaurants where that's normal. It does the typing; you do the owning.
- Operations.
- HR.
- Training.
- Compliance.
- The floor.
Questions
The ones worth asking first.
Anything else, ask on the walkthrough. It runs on your own documents, so the answers are about your restaurant.
What is frunt?
frunt is software that uses AI to work from your restaurant's own documents. It reads your policies, procedures, menus and allergen matrix, and drafts the ones you're missing. Your team can then ask it questions in plain words and get answers from those documents, with the source shown, and learn them through short courses, with a dated record of who has done what.
The AI is Anthropic's Claude, which reads your documents and writes the answers and courses, and OpenAI, which indexes them for search. Allergen answers aren't left to AI: they come only from the allergen matrix you've checked. If frunt can't find something in your documents, it says so. Your documents are only used for your restaurant and never to train AI, no document or course reaches your team until you've checked it, and the compliance stays yours.
Is this just ChatGPT for restaurants?
No. ChatGPT answers from what it learned, or from whatever files you give it. frunt starts from what a UK restaurant is expected to hold: it finds the documents you're missing and drafts them for you to check, answers only from the ones you've checked, with the source shown, and takes allergen answers only from your checked matrix. It also trains your team from those documents and keeps the dated record an inspector asks for, and when a document changes it shows who needs retraining.
Our paperwork isn't sorted. Can we still start?
Yes, and most restaurants start that way. frunt shows you the documents a place like yours is expected to keep, drafts the ones you're missing for you to check, and we work through the rest with you.
Will my staff be on their phones during service?
No. frunt is for the moments around service: a new starter learning the ropes, a quick check before a shift, a short course on a quiet afternoon. The point is that your team arrives already knowing.
What happens with allergen questions?
frunt answers them only from your checked allergen matrix, never from loose text. If a dish isn't on the matrix, or hasn't been checked, frunt refuses and says why, so nobody gets a confident wrong answer.
Who can see our documents?
Your team sees the documents you choose for each role, and nothing else. Your documents are only used for your restaurant, and staff certificates, right-to-work documents and pay are never read by frunt's AI.
Does it work on WhatsApp?
Yes. frunt has its own WhatsApp number. You and your team each link a phone to it once, then message it like anyone else. It answers from your documents, ends each reply with its sources and the date, and follows the same allergen rule as everywhere else. Only numbers linked to your restaurant get answers from your documents. Not using frunt yet? Message the same number with any questions before your walkthrough, or book the walkthrough to speak to a person.
How long does setup take?
A few short sessions rather than one long one. You can start with whatever you have, and we set it up with you.
What does it cost?
One flat monthly fee, banded by the size of your team, from £79 a month. Adding staff inside your band costs nothing, and there's a 30-day confidence guarantee.
Pricing
One flat monthly fee, banded by the size of your team.
Adding staff inside your band is free, because a record that proves your team is trained only works if it covers all of them. Prices in GBP, billed monthly, with a 30-day confidence guarantee.
Book a walkthrough
See frunt on your own paperwork.
Leave your details and we'll get back to you to book your walkthrough. It's a person taking you through frunt on your own paperwork, not a slide deck.
- Tell us a little about your restaurant.
- We get back to you to find a time that suits you.
- We go through frunt together, on your own documents.
Questions first? Message frunt on WhatsApp and ask it anything, or email support@frunthospitality.com.